Terms & Conditions
1. INTRODUCTION
1.1 Welcome to the Robotronik platform (the "Site"). Please read the following Terms of Service carefully before using this Site or opening a Robotronik account ("Account") so that you are aware of your legal rights and obligations with respect to ROBOTRONIK ENTERPRISE (Company Registration No. 202003342490 (NS0244905-D)) and its affiliates and subsidiaries (individually and collectively, "Robotronik", "we", "us" or "our"). The "Services" we provide or make available include (a) the Site, (b) the services provided by the Site, and (c) all information, linked pages, features, data, text, images, photographs, graphics, music, sounds, video, messages, tags, content, programming, software, application services (including, without limitation, any mobile application services) or other materials made available through the Site or its related services ("Content"). Any new features added to or augmenting the Services are also subject to these Terms of Service. These Terms of Service govern your use of Services provided by Robotronik.
1.2 Before becoming a User of the Site, you must read and accept all of the terms and conditions in, and linked to, these Terms of Service and you must consent to the processing of your personal data as described in the Privacy Policy linked hereto.
1.3 Robotronik reserves the right to change, modify, suspend or discontinue all or any part of this Site or the Services at any time or upon notice as required. Robotronik may release certain Services or their features in a beta version, which may not work correctly or in the same way the final version may work, and we shall not be held liable in such instances. Robotronik may also impose limits on certain features or restrict your access to parts of, or the entire, Site or Services in its sole discretion and without notice or liability.
1.4 Robotronik reserves the right to refuse to provide you access to the Site or Services or to allow you to open an Account for any reason.
BY USING ROBOTRONIK SERVICES OR OPENING AN ACCOUNT, YOU GIVE YOUR IRREVOCABLE ACCEPTANCE OF AND CONSENT TO THE TERMS OF THIS AGREEMENT, INCLUDING THOSE ADDITIONAL TERMS AND CONDITIONS AND POLICIES REFERENCED HEREIN AND/OR LINKED HERETO.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR SERVICES OR ACCESS THE SITE. IF YOU ARE UNDER THE AGE OF 18 OR THE LEGAL AGE FOR GIVING CONSENT HEREUNDER PURSUANT TO THE APPLICABLE LAWS IN YOUR COUNTRY (THE “LEGAL AGE”), YOU MUST GET PERMISSION FROM A PARENT OR LEGAL GUARDIAN TO OPEN AN ACCOUNT AND THAT PARENT OR LEGAL GUARDIAN MUST AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT KNOW WHETHER YOU HAVE REACHED THE LEGAL AGE, OR DO NOT UNDERSTAND THIS SECTION, PLEASE DO NOT CREATE AN ACCOUNT UNTIL YOU HAVE ASKED YOUR PARENT OR LEGAL GUARDIAN FOR HELP. IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A MINOR WHO IS CREATING AN ACCOUNT, YOU MUST ACCEPT THE TERMS OF THIS AGREEMENT ON THE MINOR'S BEHALF AND YOU WILL BE RESPONSIBLE FOR ALL USE OF THE ACCOUNT OR COMPANY SERVICES USING SUCH ACCOUNT, WHETHER SUCH ACCOUNT IS CURRENTLY OPEN OR CREATED LATER.
2. PRIVACY
2.1 Your privacy is very important to us at Robotronik. To better protect your rights we have provided Robotronik’s Privacy Policy to explain our privacy practices in detail. Please review the Privacy Policy to understand how Robotronik collects and uses the information associated with your Account and/or your use of the Services (the “User Information”). By using the Services or providing information on the Site, you:
(i) consent to Robotronik's collection, use, disclosure and/or processing of your Content, personal data and User Information as described in the Privacy Policy;
(ii) agree and acknowledge that the proprietary rights of your User Information are jointly owned by you and Robotronik; and
(iii) shall not, whether directly or indirectly, disclose your User Information to any third party, or otherwise allow any third party to access or use your User Information, without Robotronik’s prior written consent.
2.2 Users in possession of another User’s personal data through the use of the Services (the “Receiving Party”) hereby agree that, they will (i) comply with all applicable personal data protection laws with respect to any such data; (ii) allow the User whose personal data the Receiving Party has collected (the “Disclosing Party”) to remove his or her data so collected from the Receiving Party’s database; and (iii) allow the Disclosing Party to review what information have been collected about them by the Receiving Party, in each case of (ii) and (iii) above, in compliance with and where required by applicable laws.
3. ACCOUNTS AND SECURITY
3.1 Some functions of our Services require registration for an Account by selecting a unique user identification ("User ID") and password, and by providing certain personal information. If you select a User ID that Robotronik, in its sole discretion, finds offensive or inappropriate, Robotronik has the right to suspend or terminate your Account. You may be able to use your Account to gain access to other products, websites or services to which we have enabled access or with which we have tied up or collaborated. Robotronik has not reviewed and assumes no responsibility for any third-party content, functionality, security, services, privacy policies, or other practices of those products, websites, or services. If you do so, the terms of service for those products, websites, or services, including their respective privacy policies, if different from these Terms of Service and/or our Privacy Policy, may also apply to your use of those products, websites, or services.
3.2 You agree to (a) keep your password confidential and use only your User ID and password when logging in, (b) ensure that you log out from your account at the end of each session on the Site, (c) immediately notify The company of any unauthorized use of your Account, User ID and/or password, and (d) ensure that your Account information is accurate and up-to-date. You are fully responsible for all activities that occur under your User ID and Account even if such activities or uses were not committed by you. The company will not be liable for any loss or damage arising from the unauthorized use of your password or your failure to comply with this Section.
4. Orders
The Company reserves the right to decline to trade with any company or person or to accept orders for Supplies in part. To avoid duplication, any written confirmation of telephone orders sent must be clearly marked "Confirmation only". The Company will not accept liability for orders not so marked and duplicate orders will be charged accordingly.
The Company does not impose any minimum order requirements on orders to be charged to a credit account with the Company. Orders for certain Goods, in particular Goods which are not in Catalogue or are non-stock items, may be subject to a minimum order quantity or value which the Company will use its reasonable endeavors to notify to the Customer prior to accepting its order.
Once accepted, no order may be canceled or reduced without the prior written agreement of a director of the Company. Without limiting the generality of this, orders for Goods that are not in-catalog, non-stock items, sourced from Newark, consist of computer products or software, contain any hazardous substances and/or are consumable items, may not be canceled.
Orders for Goods are accepted by the Company by despatching the Goods provided, however, that despatch will not be accepted where the price for the Supplies has been incorrectly quoted or referenced by the Customer in its order.
5. Standard Delivery
Provided that Goods are in stock, the Company will use its reasonable endeavors to despatch Goods ordered before 12:00 pm Monday to Friday on the same working day and Goods ordered after 12:00 pm Monday to Friday on the next working day. No commitment is given in relation to delivery times achieved.
The Company reserves the right to charge extra for delivery, packing and insurance in transit for all such heavy Goods. Any such charge will be notified to the Customer at the time of placing the order to which such charge applies.
The Company will use reasonable endeavors to meet the delivery and/or performance estimates but, except as set out in Condition 6 below, in no circumstances shall it be liable to compensate the Customer for non-delivery, non-performance, or late delivery or performance, even where it arises as a result of the negligence of the Company or its carriers. Time for delivery and/or performance shall not be of the essence. Delivery will be made to the address specified by the Customer. The Company may use any method of delivery available to it.
6. Inspection, Defects and Non-Delivery
The Customer must inspect the Supplies as soon as is reasonably practicable after delivery, or in the case of Services, performance, the Company shall not be liable for any defect in the Supplies, incomplete or failed delivery, shortage of weight or quality of Supplies unless written notice is given to the Company within 14 days of delivery. The Company does not write software comprised in the Goods and it is the Customer's responsibility to check for the presence of computer viruses before such Goods are used. If the Customer receives a damaged parcel, the Customer should take photographs of the parcel to confirm the damage and notify the Company immediately prior to opening the parcel.
The quantity of any consignment of Goods as recorded by the Company upon despatch from the Company's place of business shall be conclusive evidence of the quantity received by the Customer on delivery unless the Customer can provide conclusive evidence to the contrary. The Company will not be liable for any non-delivery of Goods or non-performance of Services unless written notice is given to the Company within 7 days of the date when Goods should have been delivered or the Services performed in the ordinary course of events.
Any liability of the Company for non-delivery or non-performance or for Goods notified as defective on delivery or Services notified as defective following performance in accordance with this Condition 6 will be limited to, at the Company’s option, replacing the Goods or re-performing the Services within a reasonable time or to refunding the price then paid (including the GST chargeable, if any, on that Supply) in respect of such Supplies.
7. Products Description
All specifications, drawings, illustrations, descriptions, and particulars of weights, dimensions, capacity, or other details including, without limitation, any statements regarding compliance with legislation or regulation (together “Descriptions”) wherever they appear (including without limitation in this Catalogue, on despatch notes, invoices or packaging) are intended to give a general idea of the Supplies, but will not form part of the Contract. If the Description of any Goods differs from the manufacturer's description, the latter shall be deemed to be correct. The Company shall take all reasonable steps to ensure the accuracy of Descriptions but relies on such information, if any, as may have been provided to it by its suppliers and to the fullest extent permitted by law excludes all liability in contract or tort or under statute or otherwise for any error in or omission from such Descriptions whether caused by the Company's negligence or otherwise. The Company may make changes to the Supplies as part of a continuous program of improvement or to comply with legislation.